ICF Program Coordinator

Reporting directly to the Program Director, the Program Coordinator has the overall operational responsibility to ensure regulatory compliance and agency standards and practices are met and maintained.

GENERAL JOB RESPONSIBILITIES

• Ensures that service delivery and operations meet both contractual commitments, regulatory standards set forth by OPWDD and the needs of residence in providing a safe, secure, supportive program for the benefit of all.
• Maintains steady and effective communication with the Program Directors, residents, staff, advocates, day program providers as well as the executive team.
• Ensures that standard operating procedures are followed by all staff, and that all staff receives support and supervision appropriate to their needs.
• Provides on-call coverage to address needs on a twenty-four-hour basis.
• Ensures a stable residential program with oversight of program planning, structural organization, staffing, and ensures compliance with all policies, procedures and regulations.
• Provides direct supervision and oversight of DSP staff and residential management staff
• Involved in recruiting, interviewing and hiring of staff as well as orients, supervises and evaluates staff.
• Monitors program resident’s entitlement benefits in conjunction with the Benefit Specialist
• Prepares reports as required
• Establishes relationships with outside providers, OPWDD partners as well as residents and their family or involved parties
• Ensures proper handling and reporting of critical incidents.
• Establishes and promotes inter-agency and community relations.
• Oversees the development and implementation of resident’s recovery plans, goals and objectives
• Functions as QIDP when applicable
• Participates in OPWDD DQI survey and recertification process
• Leads, supervises and coaches staff on an ongoing basis as well as ensures evaluations are maintained on an annual basis
• Complies with all regulatory standards set forth by OPWDD, DOH, Medicaid and Mental Hygiene Laws
• Conducts regular visits to all locations to assess the physical plant and make observation of staff interactions and overall residential program
• Conduct audits of records and resident funds
• Reviews, and approves all monthly billing, ensures staff is trained and that all billing is completed on a timely basis and in accordance with agency policy and procedure

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in the field of Human Services with a minimum of five (5) years’ experience working in an IDD residential program in a supervisor/management position OR Actively pursuing a Bachelor’s Degree in the field of Human Services and ten (10) years’ experience working in an IDD residential program in a supervisor/management position
• Valid New York State Driver’s License.

Job Type: Full-time